Withdrawing funds from gtt99 is straightforward. Log in to the app or website and go to the "Withdrawal" or "Withdraw Funds" option. Select your preferred payment method — bKash, Nagad, Rocket, or bank transfer. Enter the amount and confirm with an OTP.
On timing: bKash & Nagad Funds typically arrive within 15 minutes to 1 hour. During peak hours (7 PM–11 PM), it may take a little longer, but never more than 3 hours. via Bank Transfer Usually takes up to 24 hours.
A few things to keep in mind:
On timing: bKash & Nagad Funds typically arrive within 15 minutes to 1 hour. During peak hours (7 PM–11 PM), it may take a little longer, but never more than 3 hours. via Bank Transfer Usually takes up to 24 hours.
A few things to keep in mind:
- KYC verification must be completed before you can make a withdrawal — the first time takes a little longer, but subsequent withdrawals go through directly.
- To withdraw from a bonus balance, the wagering requirements must first be met.
- Withdrawal requests cannot be cancelled once submitted — please double-check the amount before confirming.
gtt99 does not charge any withdrawal fees — it's completely free. However, bKash or Nagad may apply their own cash-out charges, which are outside gtt99's control.
Withdrawal Limits:
Withdrawal Limits:
- Minimum withdrawal: ৳500 (bKash/Nagad), ৳1,000 (Bank)
- Maximum per transaction: ৳50,000 (bKash/Nagad), ৳1,00,000 (Bank)
- Daily limit: up to ৳2,00,000 (standard accounts); this limit is increased for VIP members
- There is no monthly cap — however, large withdrawal amounts may be subject to additional verification
There are several ways to get help on gtt99:
- Live Chat: The fastest option. Click the chat icon at the bottom right of the website or app. You can write in Bengali — expect a response within 3 minutes on average. Available 24 hours a day, 7 days a week.
- Email: support@gtt99.click — use email for complex issues or when you need to send documents. Replies typically arrive within 2–6 hours, though it may take up to 24 hours.
- Help Centre: gtt99's help centre has step-by-step solutions for common issues — taking a look before jumping to live chat often gets you an instant fix.
Changing the interface language on gtt99 is straightforward. You can do it from two places:
If you're not logged in: Look for the globe icon or language selector at the top right of the website — click it and select "Bengali". The change takes effect immediately.
After logging in: Tap the profile icon → Settings → Language → Bengali. This setting is saved automatically, so the app will continue to display in Bengali the next time you log in.
On the app: Tap the settings icon in the top right corner of the app's home screen → "Language" → "Bengali". The change takes effect immediately without restarting the app. Menus, buttons, and notifications will all switch to Bengali. In-game language depends on the game provider, so some games may still appear in English.
If you're not logged in: Look for the globe icon or language selector at the top right of the website — click it and select "Bengali". The change takes effect immediately.
After logging in: Tap the profile icon → Settings → Language → Bengali. This setting is saved automatically, so the app will continue to display in Bengali the next time you log in.
On the app: Tap the settings icon in the top right corner of the app's home screen → "Language" → "Bengali". The change takes effect immediately without restarting the app. Menus, buttons, and notifications will all switch to Bengali. In-game language depends on the game provider, so some games may still appear in English.
gtt99's VIP loyalty programme awards points for every bet you place. Once you reach the required points, your tier upgrades automatically — no separate application needed.
VIP Tiers & Benefits:
VIP Tiers & Benefits:
- Bronze: Starts automatically after registration. Weekly cashback of 3% and standard live chat support.
- Silver: Reach this tier with ৳10,000 in bets per month. 5% cashback, priority withdrawals, monthly bonus.
- Gold: From ৳50,000 in bets per month. 8% cashback, birthday bonus, exclusive tournament access, personal account manager.
- Platinum: From ৳2,00,000+ in bets per month. 12% cashback, unlimited withdrawals, exclusive event invitations, custom bonuses.
- Diamond: Invite-only, top-tier level. 15%+ cashback, 24/7 dedicated manager, luxury gifts.
If the app won't open or keeps crashing, try these steps one by one:
- Step 1 — Close the app and reopen it: Fully close the app (remove it from the background as well), then reopen it. This resolves the issue most of the time.
- Step 2 — Check Your Internet: Check whether your mobile data or Wi-Fi connection is working. Try opening another app or browser to confirm.
- Step 3 — Update the app: When a new version of the gtt99 app is released, older versions may stop working. Go to the download page, download the latest APK, and install it — this acts as an update and will not affect your account or balance.
- Step 4 — Clear the cache: Go to your phone's settings and clear the cache data for the gtt99 app. Then relaunch the app.
- Step 5 — Reinstall: If none of the above works, uninstall the app and reinstall it fresh from gtt99's download page.
Yes, there is a minimum age requirement to register and play at gtt99 18 Years. This isn't just about rules — we believe it's our ethical responsibility to keep minors away from gaming environments.
How verification works:
If you share a device with family members, keep the PIN lock or biometric login enabled on the gtt99 app to prevent underage access.
How verification works:
- Your date of birth is required at registration and is automatically verified by the system.
- Before your first withdrawal, you'll need to verify your age using your National ID (NID).
- In cases of unusual activity or suspected misuse, age re-verification may be requested at any time.
If you share a device with family members, keep the PIN lock or biometric login enabled on the gtt99 app to prevent underage access.