When you open an account with gtt99, you provide certain personal information. This page explains where that information goes, how it's used, who can access it, and what rights you have — all in plain, easy-to-read language. It won't take long to read, but it's worth knowing.
How gtt99 Respects Your Data
Everything you send on gtt99 — login credentials, payment data, personal details — is protected by bank-grade SSL encryption. No third party can intercept or read this information in transit.
Gtt99 never sells your personal information to advertisers or third parties. Your name, phone number, and email address are never shared with any marketing company.
We collect only what is strictly necessary to provide our services. No unnecessary data is requested, and what is collected is never used beyond its stated purpose.
Your consent is obtained before any data is collected or used. If you no longer wish to receive marketing emails or notifications, you can opt out at any time through Settings.
After closing your account, you may request the deletion of all your personal data. No information will be retained beyond what is legally required.
Gtt99's privacy policy has been intentionally written in plain, accessible English — not a legal document full of technical jargon, so every user can truly understand it.
Gtt99 (operated by GTT99 Group) takes your privacy seriously. This policy explains what data we collect, why we collect it, and how we keep it secure. If you have any questions, support@gtt99.clickWrite to us in Bangla.
Various types of information are collected when you register and use gtt99's services. This falls broadly into two categories — what you provide directly, and what is collected automatically.
Information you provide directly:
Automatically collected information:
Why is this information necessary? Your name and date of birth are required for identity and age verification. Your mobile number is used for transaction confirmations and security codes. Device information is used to detect unauthorized access to your account.
Gtt99 uses collected information only for specific, defined purposes. No information is used beyond its original intent.
Your data is never sold to third parties for advertising purposes. If you do not wish to receive promotional notifications from gtt99, you can turn off "Marketing Consent" at any time.
Gtt99 shares data with specific third parties only in limited circumstances. In each case, only the minimum necessary information is shared.
Outside of the situations mentioned above, gtt99 does not share your information with any third party. Every third-party partner is bound by a data protection agreement with gtt99.
Cookies and similar technologies are used on the gtt99 website and app. Cookies are small data files stored on your device that help improve the quality of our services.
Similar technologies are used for app users. Session data is only collected while the app is actively in use — tracking stops when the app is closed.
How to Disable Cookies: You can disable cookies through your browser settings. However, if essential cookies are turned off, login and payment functions on gtt99 will not work.
Gtt99 does not retain your data longer than necessary. However, certain information must be kept for a defined period to meet legal obligations.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information (Active) | For the duration your account remains active | Service Delivery |
| Transaction Records | 5 years after account closure | Financial Regulatory Requirements |
| KYC Documents | 5 years after account closure | Licensing Authority Requirements |
| Gaming History | 2 Years After Account Closure | Dispute Resolution |
| Communication History | 2 years after last contact | Customer Service Quality Monitoring |
| Analytics Data | 13 Months | Service Improvement |
Once the mandatory retention periods mentioned above have elapsed, data is securely deleted. Upon an account closure request, all data except the mandatory portion is deleted within 30 days.
Gtt99 uses multi-layered security measures to keep your data safe.
You can also help by: Use a strong password, avoid logging in on public Wi-Fi, and never share your password with anyone. gtt99 will never ask for your password by phone or email.
Every gtt99 user has specific rights over their own data. Contact support to exercise any of these rights.
| Rights | What This Means | How to Use |
|---|---|---|
| Right to Access | You can request to see what information gtt99 holds about you | Submit a Request to Support |
| Right to Rectification | You can request corrections to any inaccurate or outdated information | Settings or Support |
| Right to Erasure | You may request deletion of data beyond what is required by legal obligations | Written request submitted to support |
| Right to Restrict Processing | Request to temporarily restrict the processing of your data in specific circumstances | Submit a Request to Support |
| Right to Data Portability | Request to receive your data in a machine-readable format | Submit a Request to Support |
| Right to Object | Objecting to the use of your information for marketing purposes | Turn Off from Settings |
We will respond to your request within 30 days of receipt. For complex requests, this may take up to 90 days — in which case you will be notified in advance.
Gtt99 may update this Privacy Policy as needed. If significant changes are made, you will be notified in advance via your registered mobile number or email. Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
If you have any questions about this policy:
If you have a data protection complaint, please first try to resolve it directly with gtt99. If the issue remains unresolved, a formal complaint can be submitted to gtt99's licensing authority.
The Bangla version is the definitive version: The Bangla version of this Privacy Policy is the official version recognized by gtt99. In the event of any conflict in interpretation, the Bangla version shall prevail.
Gtt99 complies with international data protection standards. Your information is never sold.
If you have any questions about the privacy policy, contact our support team in Bangla.
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